Frequently Asked Questions (FAQs)

How is ShopAlora different from other site?

Unlike most online retailers out there, we are customers focused and work hard to serve you with the best deals. We can guarantee you quality products, swift delivery, and lowest prices.


Where do you provide shipping to?

We provide world-wide shipping

 

How long does it take to receive my products?

We process and ship most of our orders within 24 hours. More than 85% of the orders arrive within 2 weeks since your purchase

 

How can I get help with my order?

You can reach us directly by emailing us at hello@shopalora.com or simply fill out the form by clicking the Contact Us button located at the bottom of this page.

 

What method of payments are accepted?

Accepts PayPal and all major credit cards as secure payment methods.

 

How do you ensure the quality of your product?

At ShopAlora, we have a dedicated sourcing team that works directly with manufacturers abroad. We test everything before we send it to you.

 

How much is shipping?

Flat at $3.75 per order! So buy more to save more!

 

How can I track my order?

An email will be sent to you within 48 hours from the time of your purchase. If you did not receive it, you can check if it is in the spam/junk folder. There should be a tracking number inside the email together with the courier used to deliver your package, please go to the courier's website and enter the tracking number to track your order. If the email was not sent, you can send us an email at info@shopalora.com with your order number/ details, and we will double check your order and send you the tracking number.

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